Live chat
Opens the chat window used by the support team. The shared Tawk widget loads automatically on every page. Open it when you are ready to talk.
Support
IPTV Zorba support
Questions about channels and languages, setup, guide times or an order all go to the same support team at IPTV Services, the company that sells and delivers IPTV Zorba plans. Pick whichever channel suits you.
Best for anything you want in writing, such as an availability confirmation or an order question.
Message the support number from your phone. Opens WhatsApp with a short greeting you can edit.
24/7 customer support. Email and WhatsApp reach the same IPTV Services team. Keep passwords and full card details out of messages.
A USEFUL FIRST MESSAGE
Tell us a little
about your setup.
Prepare a message here, then choose WhatsApp or email to send it yourself. For an account question, include the order reference and checkout email.
- Your exact device model and player name.
- Your viewing country and the channel or issue.
- What happened and what you have tried.
- Whether one channel or the whole service is affected.
Preparing a draft does not submit a support request.
See the first setup steps ↗Let’s prepare your message.
A few details. A clearer conversation.
Most back-and-forth comes from missing details. Pick the template that matches your question.
Availability: channels, languages, feeds
Use the availability inquiry. It builds the message from a few fields and leaves it editable.
Guide (EPG) shows the wrong time
Work through the EPG checklist; its report template is at the end.
Order or payment
Subject: Order question Order number: [ ] Email used at checkout: [ ] Plan: [connections and months] Question: [ ]
A channel won't play properly
Subject: Playback problem Channel (name and country/feed): [ ] What happens: [won't start / stops / freezes / no sound / wrong language] Since when: [date and time, your time zone] Device and model: [ ] Player app and version: [ ] Internet: [Wi-Fi or wired] Other channels on the same device: [work / also affected] I have already tried: [restart app / restart device / another channel]
Quick checks before you write
General suggestions that often solve the problem:
- Close and reopen the player app; if that doesn't help, restart the device.
- Try a second channel. If every channel fails, check your internet connection and login details first.
- Check the login details were typed exactly, including the full server URL.
- Make sure you aren't playing on more screens at once than your plan's connections.
- For guide times, check the device's time zone (step 1 of the EPG guide).
Orders, refunds and trial requests
Checkout and payments are handled by IPTV Services at iptvservices.online. 7 days from purchase for new subscriptions only, following the IPTV Services refund policy. Contact support first. One refund per customer. Excludes renewals/upgrades, customer-side internet or ISP blocking, inability to configure a device, and occasional buffering or minor channel downtime. Refunds use the original payment method with 3–5 business days processing.
Read the current refund policy and terms before paying. Not ready to buy? The 24-hour trial needs no credit card.